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Vortex shoutout

HIcountryman

HIcountryman

Very Active Member
Messages
1,432
Just want to give vortex a public shoutout. Sent some 10x42 Diamondbacks in because eyecup kept falling off. They replaced my old ones with new setup. I can't afford Swaros or anything very expensive so I'm not comparing to that level. It's just good to know vortex cares about its customers. They sent a care package with hat, stickers, lens cleaning kit. Feel better wearing that hat than the nice Muley Crazy hat I have...

Vortex is a great choice for lower /mid budget guys like me. Satisfied with the binocs and spotter I've been using for many years. Suits my needs without breaking the bank. Just giving some thanks!!!!
 
Spotted a pair laying on the side of the road,, tore to pieces.

Sent them in and got a brand new pair. Plus a chest carry pouch.

I have a spotting scope that I leave on the deck of an AIRBNB that gets abused by kids and what not. I have had it replaced 3 times.
 
I'm a fan enough of their binos and spotters even thought they don't hold a candle to better glass but I would NEVER trust a possible once in a lifetime shot at a big critter with vortex scope. Sure their warranty is good but who cares if you miss out on a giant buck because it failed.
 
I've been able to harvest everything from moose, elk, bison, deer and lopes with Vortex scopes/optics. They seem to keep working just fine for me. I'm a big fan. And their customer service level is second to none.
 
WHT_MTNMAN said:
I'm a fan enough of their binos and spotters even thought they don't hold a candle to better glass but I would NEVER trust a possible once in a lifetime shot at a big critter with vortex scope. Sure their warranty is good but who cares if you miss out on a giant buck because it failed.
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I guess I've just been lucky, cause I've never had any issue with my Vortex riflescope.
 
They are a great company. When I used there stuff I had to use the warranty a couple times and it was always top notch
 
I am a Leica, Swarovski and mostly a Zeiss guy, none of which have ever required warranty work thus far.

But I do know beyond a shadow of doubt that the Vortex warranty has built that company into a pretty darn amazing optics manufacturer and contender.

It's been impressive to watch them rise over the years.
 
WHT_MTNMAN said:
Its funny how every one has used their "top notch" warranty. I don't think that is a good thing, but to each their own.
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its not,but it is. i too use pretty spendy glass any more. not everyone can. even that withstanding it is nice to see a company not only willing but responsive in standing behind their product and taking care of the guys and gals that use it.
 
I have Leica glasses that are awesome but their warranty service sucks. BTX spotting scope is flawless from Swarovski.
I received the 18 power glasses from vortex as a gift this fall and they are a really nice glass. The company seems to really be a standup patriot company, I am fan.
 

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