1911
Long Time Member
- Messages
- 6,197
Nothing peeves me more than someone's dishonesty while they make a buck off me. Having just noticed a nail in my tire, I drove to the closest tire shop so I could get it fixed with having to do a roadside spare switch. I pull into the shop and ask them if they have time to do a flat repair. The salesman says yes and proceeds to write me up an invoice.
First thing out of the chute he tries to sell me a 20 dollar package to check my vehicle for problems. I roll my eyes and tell him I just need the flat fixed. Anyway, they get the truck into the shop and get the nail taken care of. About the time I figure they are done with the job, the manager comes walking into the lobby to inform me of bad news.
After testing my batteries, they come back way too low and would require immediate replacement. I play along to see how far this is going to get taken. I told him it just does not seem possible to me and asked to go to the shop and talk with the tech who tested them. We both walk back out into the shop and the tech tells me the same bad news story. I pop the hood and said 'let me show you something about batteries.'
I then showed him some numbers stamped on the batteries, 04-10. I then informed him when you see this, as well as very fresh terminals, no dust whatsoever, and the little red and black caps still sitting in the battery compartment, it is a great indicator that the guy you are about to rip off just replaced the batteries in his truck less than 4 days prior to this visit. Needless to say two things happened. The faces of both the tech and the manager got red as hell, and I decided I will never take my vehicle to a Firestone again, even if it means having to change a flat tire on the side of the road.
First thing out of the chute he tries to sell me a 20 dollar package to check my vehicle for problems. I roll my eyes and tell him I just need the flat fixed. Anyway, they get the truck into the shop and get the nail taken care of. About the time I figure they are done with the job, the manager comes walking into the lobby to inform me of bad news.
After testing my batteries, they come back way too low and would require immediate replacement. I play along to see how far this is going to get taken. I told him it just does not seem possible to me and asked to go to the shop and talk with the tech who tested them. We both walk back out into the shop and the tech tells me the same bad news story. I pop the hood and said 'let me show you something about batteries.'
I then showed him some numbers stamped on the batteries, 04-10. I then informed him when you see this, as well as very fresh terminals, no dust whatsoever, and the little red and black caps still sitting in the battery compartment, it is a great indicator that the guy you are about to rip off just replaced the batteries in his truck less than 4 days prior to this visit. Needless to say two things happened. The faces of both the tech and the manager got red as hell, and I decided I will never take my vehicle to a Firestone again, even if it means having to change a flat tire on the side of the road.
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