As a recent visitor to South America, I was very happy that the "Press 2 for English" option was available. I think extending the same courtesy to customers that speak other languages is just good business.
A business that is trying to accomodate its customers is practicing true capitolism. Something that is in short supply in this country right now. At least from my perspective the greatest threat to our country is not someone with brown skin that speaks spanish, it is the college educated, over paid CEO's of big businesses and the socialistic handouts that follow their greed.
Let a hundred thousand people cross the border and receive whatever type of social assistance they want and it would have less affect on our economy than just a couple of these companies. If you choose to hate, I think its time you turned it inward to our own citizens, rather then looking south for answers to your slight inconveniences.