My daughter and step son were not successful in the big game draw and they were not given points for next year. Wth? Will the DWR give them there points if contacted?
Why not call them and get it straightened out since there is nothing that we can do to help? You must have a record of paying them when you applied and that should be enough to show them they screwed up if you didn't draw and PPs aren't showing up.
The UDWR will fix the issue and give them their points if you have proof of applying(application conf.#,unsuccessful email, cc statement of application fees).